Privacy Policy


(19 December 2019)

INTRODUCTION

The BedinMadeira platform is committed to respecting and protecting your privacy, pledging to ensure the confidentiality and security of the personal information which is collected and/or transmitted online when you visit our website.

BedinMadeira platform is the entity responsible for your personal data collection and processing, ensuring that it is treated in a licit and transparent way, in accordance with the provisions of the relevant national legislation and the General Data Protection Regulation – EU Regulation 2016/679 of the European Parliament and Council, of April 27, 2016.

This privacy policy is intended to inform you about our practices for the collection, retention and processing of personal data obtained through BedinMadeira platform website. It describes the type of information that can be collected, how this information is processed and stored, what are the user's rights and the technical measures/digital security procedures adopted by BedinMadeira platform to protect your personal data.

By visiting BedinMadeira website or using any of our services, you accept this privacy polity declaration and authorize the collection and processing of your personal data in accordance with the following clauses:

1. PERSONAL DATA COLLECTION AND USE/TREATMENT PURPOSES

The BedinMadeira platform would not be able to support you book the perfect stay in Madeira Islands with our partners without the information required for this procedure. That way, and to assure you the best experience when interacting with BedinMadeira website, we collect the personal data and other information online to the user who wishes to make an accommodation reservation, want personalized communication and service, enter comments and suggestions, consenting to submit personal information through our online forms.

Here’s the categories of personal data and other information BedinMadeira collects:

Personal information (depending on each reservation):
name, email, trip schedule, country, phone number, payment information, any preferences you would like to see included in your reservation or other relevant information you specified when making a booking. You may be traveling with other guests. BedinMadeira may request the names of any guests travelling with you. The user will be the only person responsible to ensure that the third parties have been informed of this information transmission and that they accept this privacy polity declaration. The collection of this data is necessary for the constitution of an administrative process, as they are essential for processing your booking request and aims to provide a personalized response service. Your refusal to provide BedinMadeira with any personal data may prevent us from processing your request for the accommodation reservation.

Automatic information:
BedinMadeira's website only collects automatic information regarding the common internet protocol, contained in the navigations and use logs, without being able to identify each user, namely your IP address, the browser you used when visiting our website, the duration of your visit and what pages you visited. This information is treated to establish statistical analysis and online traffic management.

The main reason BedinMadeira asks you for personal details is to support you administer your accommodation reservation and ensure you get the best service possible. BedinMadeira may also use your personal data in the following situations:

1. Client support;
2. Communicate with you by responding to any other request you make;
3. To contact you in order to remind you that you have not yet completed an requested reservation;
4. After your stay you may receive an invitation to leave a comment about BedinMadeira service or about your stay so that our platform can continue to offer the best lodging opportunities to its users.

2. COOKIES

BedinMadeira's website does not use cookies that identify you, ensuring compliance with international data protection regulations. Cookies are only used to improve the navigation interface, adapting the website content and chromatists to different electronic devices.

3. PRESERVATION OF PERSONAL DATA

BedinMadeira retains your data only for as long as it is necessary for the purpose for which it was collected.

4. DISCLOSURE OF PERSONAL DATA

In order to book and complete each user’s reservation, BedinMadeira platform needs to communicate relevant personal information to the operator/manager/owner of the booked accommodation. Depending on each booking, this data varies from those mentioned in the section 1) of this privacy policy declaration. When sending a booking confirmation document to the user, BedinMadeira always sends a copy of this document to the operator/manager/owner of the booked accommodation as a proof that the booking has been made.

Additionally, if you have any questions that BedinMadeira platform cannot clarify, we may forward your contact to the operator/manager/owner of the accommodation so that he/she can address the issue directly with the user.

Your personal data may also be communicated to judicial, tax and regulatory authorities for compliance with legal obligations and at the express request of those authorities.

5. SECURITY AND DATA PROTECTION

BedinMadeira does its best to protect your personal data, implementing security technical measures, organizational practices and appropriate procedures to ensure data protection against unauthorized disclosure and accidental or illegal access to the systems where the data we handle is stored. Any BedinMadeira collaborator, who has access to the data transmitted to us, is instructed to keep it confidential and use it solely for processing users’ requests.

We look forward to keeping your connection to BedinMadeira website secure, guaranteed by a valid “SSL” certificate.

6. RIGHTS OF DATA HOLDERS

The users may always have the right to access, review or eliminate the personal data BedinMadeira platform keeps about them, in accordance with applicable laws and regulations. To do so, users should request an overview by emailing us to: welcome@bedinmadeira.com

7. CHILDREN PERSONAL DATA

BedinMadeira doesn’t process personal data from children under 16 years of age, nor will receive any accommodation reservation placed in its online platform by them be recognized. BedinMadeira only process information about children with the consent of the parents or legal guardians or when the information is provided by the parents or legal guardian.

8. PRIVACY POLICITY DECLARATION CHANGES

This Privacy Policy can be changed, adjusted or rectified, at any time, without prior notice. We recommend any user to check this page whenever visiting BedinMadeira website.

9. OTHER INFORMATION

For any questions or comments regarding this Privacy Policy and how BedinMadeira collects and processes personal data, users may contact our platform through the following email: welcome@bedinmadeira.com